Refund policy
RETURN & REFUND POLICY
At Movyn Gymwear, we offer a 30-day free return policy. This means you have 30 days after receiving your item to request a return free of charge.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at:
info@movyn-gymwear.com
Returns must be sent to the following address:
’S Gravesandestraat 29
5612 JM Eindhoven
Noord-Brabant
Netherlands
If your return is accepted, we will send you a free return shipping label, along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
For any questions regarding returns, you can always contact us at info@movyn-gymwear.com.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.
NON-RETURNABLE ITEMS
Certain types of items cannot be returned, including:
• Perishable goods (such as food, flowers, or plants)
• Custom or personalized products
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases
Unfortunately, sale items and gift cards cannot be returned.
If you have questions about your specific item, please contact us before returning it.
EXCHANGES
The fastest way to ensure you get the item you want is to return the item you have and make a separate purchase for the new item once the return is accepted.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To be eligible, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
REFUNDS
Once we receive and inspect your return, we will notify you whether the refund has been approved or not.
If approved, you will automatically be refunded to your original payment method within 10 business days. Please remember it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us at:
info@movyn-gymwear.com